USPACK Courier Service

We take great care with all our clients’ deliveries – but our deliveries for the pharmaceutical and medical industries require particularly close attention. Our clients aren’t just trusting us with packages – they’re trusting us with folks’ health. And we take that responsibility seriously.

We make sure that all of our couriers undergo training in OSHA blood borne pathogens procedures and DOT hazardous materials transportation. And we’ll gladly train them in any protocol your company uses.

We also have climate-controlled trucks available for pharmaceutical and medical deliveries. You tell us the exact temperature you need and we’ll make sure your shipment stays that temperature.

Finally, we have the ability to track each item in a shipment with asset tags – miniature GPS devices that can be embedded into small packages or entire cargo areas. And our drivers are specially trained in how to handle and safeguard these packages.

We must be doing something right – our clients trust us with about 19,000 medical totes, bags and packages per week. And we’ve never lost an item.

We don’t just offer supply chain and logistics management solutions, we offer unparalleled service and industry expertise. If our clients trust us with fragile and time-sensitive medical packages, day after day, shouldn’t you trust us with your delivery?  We’re more than a New York courier service, we’re your business’ logistics solution.

When you think of “green” fuels, diesel probably isn’t the first thing that comes to mind. But diesel is – and always has been – more efficient than gasoline. It’s always meant fewer trips to the gas station: a gallon of diesel fuel will take you 30% farther than a gallon of gas. And now, with the introduction of clean diesel, it’s better for the environment.

“Clean” diesel is diesel that’s ultra-low in sulfur – and less sulfur in the fuel means less sulfur dioxide in the atmosphere, which means less acid rain. The reduction in sulfur has also allowed car and truck makers to create new emission-control technology that reduces overall harmful emissions by 98 to 99 percent.

Right now, we have a fleet of 20 clean diesel vehicles, including energy-efficient Sprinters. That number will keep growing, because we intend for all of our new accounts to run on clean diesel fuel. Getting where we need to go while protecting the environment? It’s the obvious choice. (And while our New York bike messengers and foot couriers are the greenest transportation of all, they can’t get to all the areas we service!).

Did we mention: because it’s so efficient, diesel fuel is less expensive overall! And we intend to pass those savings on to our clients (not to mention, our fuel surcharges have always been well below the industry standard). It’s just another way we’re making our same-day delivery services, and supply chain and logistics management solutions, more efficient and better for you.

USPack knows you love your mother. That’s why the New York courier is making it easier to show her just how much she means to you by offering a 15% Mother’s Day delivery discount. Any package delivered within the five boroughs that’s handled on Mother’s Day weekend (May 7th through May 9th) receives this exceptional deal, including same-day courier service and rush delivery.

That’s right: if you’re the kind of son or daughter who waits until the last minute to pick out the perfect bouquet of flowers or piece of jewelry, we will deliver right through Mother’s Day Sunday. After all, they deliver every day of the year, even the most sacred of holidays. If you’ve already bought your gift but want to surprise her during lunch, now’s the perfect time to hook up with this long-trusted New York courier service.
The busiest delivery day of the year can be a hassle, and it’s only natural to worry your package won’t get to its destination on schedule. With their extensive Manhattan, Queens, and Brooklyn courier service experience, we’ll navigate even the most frightening gridlock to guarantee your mother’s smile. To take advantage of this special offer, call or email us and mention code MOTHERSDAY15. Don’t let your mother forget you’ve always been her favorite.

With a population of more than thirteen million and over a hundred hospitals, the medical demands of the residents of New York City are vast. Often, seconds can make the difference between life and death. Many of New York City’s most important suppliers of donor blood and critical medical equipment rely on USPack Logistics’s medical delivery services for the safe and efficient transport of their most sensitive products.

“We’re truly proud to be making a contribution to the health demands of New York City,” says Mark Glazman, Vice-President of USPack. “Our Manhattan courier service alone helps New York blood centers in supplying nearly 35 hospitals with important blood products.” Glazman explains that USPack’s Manhattan courier service is made up of a varied delivery fleet, consisting of bike messengers, foot couriers, and climate-controlled vehicles.

When it comes to delivering crucial medical and laboratory supplies, there are two fundamental factors to success: speed and security. In order to determine the fastest route of delivery (no easy feat in the traffic-clogged boroughs), and to ensure that no shipment is compromised or contaminated, USPack has begun the arduous process of integrating a state-of-the-art tracking and monitoring system company-wide. The new system will see trucks, individual messengers, and critical packages outfitted with tracking devices capable of pinpointing delivery locations within a 5 foot margin of error. For climate sensitive deliveries such as blood or insulin, special devices embedded directly in the shipment will provide real-time updates on in-vehicle environmental conditions.

“For medical suppliers, blood centers, and pharmaceutical companies, it’s important that our services are available 24 hours a day, 7 days a week. It’s just as important that every shipment is accountable, trackable, and on-time. Whether it’s a blood center using our Brooklyn courier service or a single doctor’s office waiting for lab results to be delivered by our Queens courier service, we always work around the clock,” says Glazman. “The only difference is now our clients can watch us as we do it.” Utilizing a simple online interface and unique login, customers will be able to view delivery progress in real-time and check on vital statistics from climate information to delivery route irregularities. Glazman hopes to utilize USPack’s new tracking platforms to identify route inefficiencies, shaving precious minutes off delivery-time. “If we know a laboratory in North Jersey is going to regularly use our Bronx courier service to send specimens to doctors, the onus is on us to find the quickest and safest way to get them there. Technology is affording us a type of precision we never imagined possible.”

USPack is a premier New York City courier service. A family owned and operated business founded by Peter Glazman in 1986, USPack serves a wide variety of clients, including medical centers, legal firms, financial institutions, and technology enterprises. USPack provides same-day and routed delivery services for the New York metropolitan area and beyond, and is committed to the highest standards of security and efficiency.

Though the tragedy of September 11th is behind us, preserving its memory is a continuing process. As a sanctioned courier of World Trade Center artifacts, USPack is helping to keep that memory alive through efficient, secure delivery of steel remnants and other pieces for memorial display. ‘This is an incredible honor, and unlike any other delivery we’ve made,’ Mark Glazman, Vice President of USPack, says. ‘It really transcends business. It’s an immensely rewarding public service.’

For the last several months, USPack has delivered WTC artifacts on behalf of the Port Authority of New York and New Jersey, which decides where and how these pieces are to be displayed. Among the selected organizations are TSA Wichita (Kansas), Grand Junction Downtown Development Authority (Colorado), and the Atomic Testing Museum in Las Vegas, Nevada. The honor of being entrusted with the memory of 9/11 can’t be overstated. Dawn Barlow, Director of Communications & Development at the Atomic Testing Museum says, ‘I’ve been so profoundly moved by these pieces. The response has been just overwhelming in our community.’

On Saturday, February 27th the Atomic Testing Museum, which documents the history of nuclear testing at the Nevada Test Site, is celebrating its 5th anniversary with the dedication of two WTC pieces in honor of the victims of September 11th. The event will be highlighted by guest speakers Oscar Goodman, Mayor of Las Vegas, and Sgt. Maj. Tony Rose, survivor of the Pentagon attack, and appearances by Senator Harry Reid and Wayne Newton. Barlow thanks USPack for helping to make the event possible: ‘They’ve been really good to us, delivering everything on an expedited basis. I think they understood as much as any of us that this was not your ordinary delivery.’

USPack employees have been understandably humbled by the significance of these deliveries. ‘For our courier service to partake in something so much bigger than us is quite the experience,’ says Fran Marrone, Director of Sales. ‘These organizations and their communities are going to treasure these artifacts, hopefully for generations.’ As the preservation of the memory of September 11th continues, USPack is proud to serve as a courier for World Trade Center artifacts. USPack recognizes its unique role in helping to remember and honor such a pivotal, and tragic, moment in American history.

USPack is a premier New York City courier service. A family owned and operated business founded by Peter Glazman in 1986, USPack serves a wide variety of clients, including medical centers, legal firms, financial institutions, and technology enterprises. USPack provides same-day and routed delivery services for the New York metropolitan area and beyond, and is committed to the highest standards of security and efficiency.