Insights Podcast: White Glove Delivery and Install
July 15, 2021
This week, we spoke remotely with Lori Sculles who's a veteran of the white delivery industry and has worked with many types of our customers to create or enhance their white glove delivery and installation offerings to their end consumers. Its not as well known that USPack will actually work with...
HOT TOPICS in Logistics with CRO Dan Byrne – 14% growth in final mile, drone delivery
June 11, 2021
In a new series, we review a few interesting news headlines from the world of logistics. This week, we talk with our CRO, Dan Byrne, about a white paper study that cites a 14% annual increase in last mile delivery and its future implications. And we discuss the status of drone delivery and its...
ADDI Portal Launch Podcast – Logistics Tech Discussion
May 10, 2021
Today we are with our Chief Information Officer Tim Ramsey and Business Analyst Christen Hilborn, and we're going to be talking about the launch of our newest platform, the ADDI Portal. This is a great opportunity for me to be able to sit down and talk to them about the Portal, some of the great...
Insights Podcast: Building and scaling your final mile delivery program with Dan Byrne
April 26, 2021
We were joined by our CRO, Dan Byrne, to discuss the stages of building a final mile service, scaling that service, and the dynamic nature of mature final mile programs that give lots of great options to consumers and give our customers even more saving in shipping and inventory costs. Dan,...
Insights Podcast: Retail Pool Distribution with Ryan Gumro
April 20, 2021
What types of retail final mile services can we offer - from large and small and just depending on what our customer might need? The most popular services that we're doing today are final mile pool distribution type services. We can then drive efficiencies for those customers being able to co-load...
Insights Podcast: Discussing White Glove Delivery and USP Home with Mark Glazman, CEO
April 13, 2021
This week, we spoke with Mark Glazman, CEO of USPack about USP Home: the white glove delivery and installation service vertical for USPack. For the sake of privacy, we can simply describe our white glove business customers as publicly-traded retailers including online furniture shopping companies,...
Insights Podcast: Healthcare Logistics for Medical Centers, Labs, Pharma with Bill Mohn
March 31, 2021
Can you describe some of our services that we provide to our healthcare clients? Who are some of our typical customers? Well, we provide services for a myriad of customers in the healthcare world, from big hospital systems to independent labs, to traditional skilled long term...
Insights Podcast: Auto Parts Delivery and Logistics with Chief Operations Officer, Frank Powell
March 29, 2021
We caught up with Frank Powell, our COO, who's an expert in auto parts logistics, to get his thoughts on the auto parts industry, the need for speed, and how USPack has created an auto parts logistics service that permeates all parts of the industry. Tell us a little bit about our auto parts...
Insights Podcast: Christen Hilborn, Business Analyst, discusses talking tech with our customers
February 19, 2021
What is a common pain point for our customers and potential customers? Knowing the location of the courier. This is typically driven by our customers getting phone calls from their customer, asking when the courier is going to arrive. In the past, this has been a series of phone calls. One of...
Insights Podcast: Tim Ramsey, CIO, on final mile logistics technology and business strategy
February 12, 2021
We spoke with USPack Chief Information Officer Tim Ramsey about our business strategy, new technology, and the future of logistics technology. How does the final mile intersect with technology capabilities? I believe that being good at technology is ironically not all about technology. It's also...
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