USPack Launches New Delivery Portal for Customers
May 05, 2021
The Modernized Interface with the new ADDI Portal Provides for Streamlined Functionality and Greater Transparency Enabling Better Data-Driven Decision-Making for Customers. USPack, a national leader in high-speed final-mile logistics and NewSpring Holdings platform company, debuts ADDI Portal,...
Logistics Insights – March Edition – Our Favorite Articles
March 04, 2021
In the world of supply chain logistics, what was once solely a physical proposition of moving product has evolved into a digital innovation race. Considering the impact of Covid-19, the subsequent economic recession, and changing consumer demands, logistics organizations are expected to raise the...
Insights Podcast: Christen Hilborn, Business Analyst, discusses talking tech with our customers
February 19, 2021
What is a common pain point for our customers and potential customers? Knowing the location of the courier. This is typically driven by our customers getting phone calls from their customer, asking when the courier is going to arrive. In the past, this has been a series of phone calls. One of...
Insights Podcast: Tim Ramsey, CIO, on final mile logistics technology and business strategy
February 12, 2021
We spoke with USPack Chief Information Officer Tim Ramsey about our business strategy, new technology, and the future of logistics technology. How does the final mile intersect with technology capabilities? I believe that being good at technology is ironically not all about technology. It's also...
Find a Final Mile Partner to Meet “Want-It-Now” Customer Demand
October 21, 2020
Growing and Volatile Demand In our new normal environment, consumer demand has been unpredictable, peaking, and plummeting by category on a rolling basis. Panic-buying earlier in the summer of 2020 increased shipping volumes seemingly overnight and they have continued to fluctuate as the...
Are You Ready to Win in Today’s Delivery Economy?
July 15, 2020
Partner with USPack to make supply chain technology your competitive advantage. ADDI, our modular technology suite, combines unmatched coordination of delivery with robust customer experiences. Our network model has helped businesses of all shapes and sizes across healthcare, auto parts, and...
5 Ways USPack Can Support Your Business During COVID-19
May 15, 2020
We’re in this together. Our hearts and thoughts are with the families and businesses across the country who have been impacted by the COVID-19 pandemic. Now more than ever, USPack is committed to helping our customers support the community by meeting your essential delivery demands. From growing...
Leveraging Technology to Win this Holiday Shopping Season
October 24, 2019
The smell of pumpkin spice. The sound of jingle bells. For those in the logistics business, these hallmarks of the holidays mean one thing… peak season is upon us. Last holiday season, U.S. customers purchased more than $123 billion worth of merchandise online and $874 billion in offline...
Deliver From Store: Transportation Lessons Learned
September 16, 2019
USPack recently presented a webinar Deliver from Store: Transportation Lessons Learned. Amazon's service promise is the measuring stick for customer satisfaction. If Prime 1.0 made two-day free delivery the standard, "Prime 2.0" raises the stakes to next day and same-day delivery, as well as...
Large Item Delivery and Managing Customer Expectations
June 06, 2019
Our own Dan Byrne was interviewed recently by SupplyChainBrain. Check out USPack's perspective on managing customer expectations and large-item delivery through...
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