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Insights Podcast: Christen Hilborn, Business Analyst, discusses talking tech with our customers
February 19, 2021
https://www.youtube.com/watch?v=mvi_undTwXE What is a common pain point for our customers and potential customers? Knowing the location of the courier. This is typically driven by our customers getting phone calls from their customer, asking when the courier is going to arrive. In the...
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Insights Podcast: Tim Ramsey, CIO, on final mile logistics technology and business strategy
February 12, 2021
We spoke with USPack Chief Information Officer Tim Ramsey about our business strategy, new technology, and the future of logistics technology. https://www.youtube.com/watch?v=mAhoPvu5-Uk How does the final mile intersect with technology capabilities? I believe that being good at...
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Find a Final Mile Partner to Meet “Want-It-Now” Customer Demand
October 21, 2020
Growing and Volatile Demand In our new normal environment, consumer demand has been unpredictable, peaking, and plummeting by category on a rolling basis. Panic-buying earlier in the summer of 2020 increased shipping volumes seemingly overnight and they have continued to fluctuate as the...
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Are You Ready to Win in Today’s Delivery Economy?
July 15, 2020
Partner with USPack to make supply chain technology your competitive advantage. ADDI, our modular technology suite, combines unmatched coordination of delivery with robust customer experiences. Our network model has helped businesses of all shapes and sizes across healthcare, auto parts, and...
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5 Ways USPack Can Support Your Business During COVID-19
May 15, 2020
We’re in this together. Our hearts and thoughts are with the families and businesses across the country who have been impacted by the COVID-19 pandemic. Now more than ever, USPack is committed to helping our customers support the community by meeting your essential delivery demands. From growing...
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Leveraging Technology to Win this Holiday Shopping Season
October 24, 2019
The smell of pumpkin spice. The sound of jingle bells. For those in the logistics business, these hallmarks of the holidays mean one thing… peak season is upon us. Last holiday season, U.S. customers purchased more than $123 billion worth of merchandise online and $874 billion in offline...
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Deliver From Store: Transportation Lessons Learned
September 16, 2019
USPack recently presented a webinar Deliver from Store: Transportation Lessons Learned. Amazon's service promise is the measuring stick for customer satisfaction. If Prime 1.0 made two-day free delivery the standard, "Prime 2.0" raises the stakes to next day and same-day delivery, as well as...
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Large Item Delivery and Managing Customer Expectations
June 06, 2019
Our own Dan Byrne was interviewed recently by SupplyChainBrain. Check out USPack's perspective on managing customer expectations and large-item delivery through...
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On-Demand Delivery is In Demand
March 11, 2019
Amazon Prime and the guarantee of two-day delivery has completely changed consumer expectations when it comes to home delivery. Shoppers today expect a level of clarity and transparency into the delivery process. From the moment they click “purchase,” consumers want to know where their...
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How Technology is Driving Success In The Modern Delivery Economy
February 04, 2019
Now more than ever, logistics success lies at the intersection of technology and delivery. At USPack, we have a proprietary technology platform that leverages cutting-edge capabilities and produces delivery insights that can be harnessed to improve processes, efficiency, and customer...
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